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Virgin Go

harry438
On our wavelength

on ‎06-03-2023 19:20

I used to be able to view my recorded programmes on my Virgin go app. Since coming back to Virgin this is now not possible. I can open the app and view what I have recorded but I can’t find anywhere that allows me to download something to watch on the go? Thanks

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Chris_W1
Forum Team
Forum Team

on ‎07-03-2023 19:25

Hi Harry438 thanks for the message and welcome back to the forums. 

I am sorry to hear that you are having issues with the app. Can you confirm if this happens on one device or multiple? 

Does reinstalling the app change anything? 

Chris 

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