cancel
Showing results for 
Search instead for 
Did you mean: 

Using Virgin TV Go on a Monitor Question

kisayquri
Joining in

Hi everyone,

Im trying to using Virgin TV Go on the laptop through a connected monitor but the tv picture goes blank on the monitor but works fine on the laptop. Has anyone else had this problem?

Thank you.

2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

It sounds like you might be trying to cast the app onto a second screen, which isn't supported by VM.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi kisayquri, 

 

Welcome and thank you for posting. 

 

As japitts has advised, the TV Go service does not support casting. This can include connecting to a TV via a laptop or mirroring from a phone/device. 

 

Our apologies for any disappointment. 

 

Thanks 

 

 

Nat