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PJaskolski
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Message 11 of 22
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Re: Unexpected error OVP 00200

Thank you for your reply. No it does not help, I tried that before and again just now. This appears to be a common problem yet there is no answer which resolves it


@Ben_N wrote:

Has uninstalling and reinstalling the App helped? 


 

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Forum Team (Retired) Ben_N
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Message 12 of 22
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Re: Unexpected error OVP 00200

Is this happening on any device you try and use or just the mobile? 

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PJaskolski
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Message 13 of 22
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Re: Unexpected error OVP 00200

I only have the app on my mobile but from messages from other people the problem does not appear to be restricted to mobiles

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Forum Team (Retired) Ben_N
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Message 14 of 22
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Re: Unexpected error OVP 00200

Can you try the following 

 

  • Open your web browser and go to the Virgin TV Go website
  • Click on Settings
  • Click on Device Management
  • Sign in using your primary My Virgin Media username and password if prompted
  • Click on Manage My Sky Devices
  • Your current registered devices will be shown
  • Choose the Device you want to remove
  • Click Delete

 

Then try logging in again? 

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PJaskolski
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Message 15 of 22
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Re: Unexpected error OVP 00200

I now have only my Huawei mobile registered but it has made no difference. I can watch other channels on virgin go

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PJaskolski
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Message 16 of 22
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Re: Unexpected error OVP 00200

Just when I thought that I had found a helpful person in Ben_O he disappeared, does nobody know how to get sky sport on virgin go ????

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PJaskolski
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Message 17 of 22
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Re: Unexpected error OVP 00200

The person was Ben_ N

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Forum Team (Retired) Ben_N
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Message 18 of 22
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Re: Unexpected error OVP 00200

Hi there. 

 

Apologies, I was off. 

 

At this stage I'd recommend contacting the team on 0345 454 1111 and they can take a look into this for you.

 

Thanks

Ben_N

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PJaskolski
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Message 19 of 22
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Re: Unexpected error OVP 00200

Thank you

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Forum Team (Retired) Ben_N
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Message 20 of 22
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Re: Unexpected error OVP 00200

No worries. Let us know how this goes. 

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