Unable to watch Live TV on Sky Sports app

[mpgarrett]

As with other users have the issue where I cannot watch Sky Sports via the Sky Sports app - message says device limit reached and contact service provider.

Each time I go to the TV Go app to check in on device management - this shows 1 device being registered. I’ve even replaced the one showing with this iPad - and guess what it won’t let me watch on this iPad.

I can watch on my iPhone no problem - even though that doesn’t isn’t showing in the device list. 

Any ideas please?

[Tom_F]

Hi mpgarrett, thanks for posting.

Sorry to hear you've encountered this issue when trying to use the Sky Sports app. I'd like to see what we can do to help, please get back to me via PM (the purple envelope) so we can take a closer look into this for you.

Tom 

[mpgarrett]

Thanks Tom just replied