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reisspsy
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Tivo Box stuck on startup

Hi,

My TiVo box upstairs  is stuck on startup after freezing tonight so I switch it off from behind waited 30 secs, switch it back on and now keeps starting then going blank screen then trying to start up etc.

There is no problems with my service as my V6 box is working fine downstairs.

PLEASE HELP!!!

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Forum Team
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Re: Tivo Box stuck on startup

Hi Reisspsy, 

Really sorry for the late reply, we've been a lot busier than expected. 

Sorry to hear that you're having some issues with your TiVo box being stuck in start up, I can appreciate how frustrating this must be. 

Is this still happening for you now?

If so then we might need to take a closer look and maybe replace the box, therefore I'll send you a personal message asking for further details, just reply to it if you need further assistance. 

Thanks! 

Emma_C - Forum Team
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reisspsy
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Re: Tivo Box stuck on startup

Hi,

All sorted now thanks, have already had engineer out and box replaced.

Can understand that your busy but 2 weeks to reply is taking the **bleep** a bit.

Thanks anyway!

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Forum Team (Retired) Kath_F
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Re: Tivo Box stuck on startup

Hi reisspsy, 

Thanks for coming back to us and letting us know things are resolved. 

Apologies you feel that way too. This is first and foremost a community forum where the Community help. We jump in as and when we can.

We've had quite a few agents leave us recently so queue times have gone up. 

Anything you need help on urgently you should always use the helplines available to you. 

Take care.

Kath_F
Forum Team



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