I have tried updating my telly tablet this morning. It is currently running android 6. The reason for this is that the Virgin TV Control takes an age to load up on it. So i thought an update might help.
It downloads the update no problem........about 1 gig......then i get the message below.
I'm hoping this will help. I think you'll probably need the 3rd option though.
There are 3 things you can try.
a) Perform a soft reset by pressing and holding the power button for about 10 to 20 seconds.
b) As above but hopefully you get the option to start 'Safe mode'. 1. Press and hold the power button until a menu appears. 2. Tap and hold the Power off option until 'Reboot to safe mode' appears. 3. Tap OK. If successful, a Safe mode indicator will appear at the bottom of the screen. To exit safemode just turn off the tablet, then hopefully you can start up again as normal.
c) Try a hard reset. This is usually the fail safe option and if it doesn't work the telly tablet is probably cream crackered.
1) Hold the volume up, home and power buttons at the same time for 10 seconds. Keep holding the buttons until you see the android robot or the VM logo. 3. Using the volume down button, scroll down to wipe cache partition. The tablet should tell you how to select that option, generally you either have to press the on/off button or the volume up button
When wipe cache partition is complete. Select reboot system now.
Hopefully that helps, although it can be irritating getting the button presses just right.