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TV go device

Chrisbeard12
Joining in

on ‎20-11-2021 19:03

Hi is there currently a way to reset the device limit on the app. 

I have the same devices listed multiple times and can’t register any new devices on the sky sports app. 

Any solutions would be great. 

thanks in advance 🙂 

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japitts
Very Insightful Person
Very Insightful Person

on ‎21-11-2021 18:36

Can you remove any existing devices?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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BenMcr
Very Insightful Person
Very Insightful Person

‎21-11-2021 18:57 - edited ‎21-11-2021 18:58

@Chrisbeard12 wrote:

Hi is there currently a way to reset the device limit on the app. 

I have the same devices listed multiple times and can’t register any new devices on the sky sports app. 

Any solutions would be great. 

thanks in advance 🙂 

To manage your Sky Sports devices follow the instructions here https://community.virginmedia.com/t5/TV-on-the-go/Sky-sports-on-iPad-say-device-limit-reached/m-p/48...

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Gareth_L
Forum Team
Forum Team

on ‎22-11-2021 19:10

Hi Chrisbeard12

Were you able to reset the devices

If not, let me know and I can take a look from here 

Gareth_L

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