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TV Go for Stream customers

mark_84
On our wavelength

Is the App available for Stream customers? If I login it says I need to upgrade?

Thanks

5 REPLIES 5

newapollo
Very Insightful Person
Very Insightful Person

@mark_84 wrote:

Is the App available for Stream customers? If I login it says I need to upgrade?

Thanks


Hi @mark_84 

Have you registered for TVGO?

TVGO is available to Stream subscribers.

Screenshot below taken from the "A smarter way to TV" section on the https://www.virginmedia.com/tv/stream page

Clipboard01.jpg

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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mark_84
On our wavelength

I have downloaded the app and tried to sign in. It lets me sign in but that’s about it. Do I need to do something first?

 

thanks

 

mark_84
On our wavelength

It’s working now I have gone back into the app. Maybe just needed a bit of time…

newapollo
Very Insightful Person
Very Insightful Person

Hi again @mark_84 

Thanks for updating the thread. That's great news 😄

If it's just  a new install then yes it may have taken a little time to be linked into the systems.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Hey Mark_84, thank you for reaching out and letting us know this is now working.

Please do reach out if you ever need anything in the near future. Thanks 

Matt - Forum Team


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