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TV Go and 360 Box

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DuncanClench
On our wavelength

on ‎06-09-2021 17:49

I downloaded the app and signed in using my account email and password. I watched a program and set up profiles for the family. I then selected my favourites in my profile and set up a couple of series records.

I got a message my box was off but it would be updated once I turned it on.

The 360 box has been on a while but none of the profiles set up on the app have updated to it

I noticed that the signed in number on the app differs from my account number - does this have any bearing on it

 

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newapollo
Very Insightful Person
Very Insightful Person
In response to DuncanClench

on ‎07-09-2021 13:21

Hi again DuncanClench,

If you want your favourites to be there by default all the time then go to Settings > Profiles > Default Profile on Start Up and select your profile.

That way, when you use the box only your favourites will show in the channel list and guide.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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DuncanClench
On our wavelength
In response to newapollo

on ‎07-09-2021 15:17

Cheers 

 

Worked a treat

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