on 27-08-2021 20:01
When i go to select a programme from the TV Guide in the TV GO App the black popup at the bottom of the screen comes up but it is blank but goes back down straight away. I have tried uninstalling the app on my laptop but that hasn't worked.
on 28-08-2021 14:05
Hi Mally_BUK,
Have you tried using a web browser instead? https://www.virginmedia.com/help/virgin-tv-go-what-devices-can-i-use
on 29-08-2021 14:08
Hello @Mally_BUK,
Welcome back to the community page, thank you for posting on here.
I am sorry to see your TV go app is not working, please can you respond with how it is going?
Many thanks,
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on 29-08-2021 20:27
Managed to get it fixed by the virgin support staff resetting my password as i couldn't login to the page to do it myself