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bdw
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TV Anywhere not working on my PC yet again

I have logged in, I am connected, I can see listings but when I click watch live the stream loading symbol comes up and nothing else happens. None of the live programmes work.

I have tried it on both Firefox and MS Edge on my Windows 10 PC.

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Forum Team
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Re: TV Anywhere not working on my PC yet again

Hi bdw,

 

Thanks for posting and I'm sorry to hear you've been having problems with TV Anywhere.

 

How is your PC connected, are you using a wired or wireless connection?

 

I would recommend rebooting the hub and Virgin box and testing it again.

 

Please let me know how you get on.

Rose
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bdw
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Re: TV Anywhere not working on my PC yet again

I am using a wired connection with Virgin cable broadband and I have tried rebooting the hub and the box a couple of times. It still does not work.

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Forum Team (Retired) Josh_RW
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Re: TV Anywhere not working on my PC yet again

Hi bdw,

 

Thanks for getting back to us!

 

Can you check to make sure your Flash player is up to date?

 

Speak soon

 

Josh


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bdw
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Re: TV Anywhere not working on my PC yet again

I updated this morning. No change.

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Forum Team (Retired) Josh_RW
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Re: TV Anywhere not working on my PC yet again

Hi bdw,

 

Thanks for checking that for me. 

 

I'd like you to try registering TV Anywhere using Internet Explorer to see if it makes any difference.

 

Speak soon

 

Josh


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bdw
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Re: TV Anywhere not working on my PC yet again

It won't let me log on with IE. It reports that the device limit is reached despite me using the same PC.
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pujro
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Helpful Answer

Re: TV Anywhere not working on my PC yet again

I had something similar a few weeks back, in Firefox go into addons/plugins and check that Flash is set to "Always activate"

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bdw
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Re: TV Anywhere not working on my PC yet again

Thanks pujro, that seems to have fixed it.

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minion101
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Re: TV Anywhere not working on my PC yet again

Thanks "Flash always activate" fixed my problem as well. It insisted on a device change then for some reason even though same profile and same browser but working now.

Thx

Brian

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