Huw_B wrote:
Hi guys,
We are currently investigating this issue, and need further information in order to escalate this further.
Could you please post with the following.
Device used
Operating system
for example.
iPhone 6s iOS10.2.1
Thank you and apologies for any inconvenience.
Think yourself lucky - I cannot even get TVAnywhere to load this morning. Was working fine (well, as fine as it ever does...) last night, now, when I open the TV app on my iPad, I get the VM logo then a message "Communication Error. There was a problem connecting to the TiVO Service" and nothing else, I don't even get the login box.
As always, everything else on the same network works perfectly well, Netflix and Amazon Video apps on the same iPad, and the two TiVO V6 boxes are working OK at the moment.
I really do wish VM would just admit that the whole TVAnywhere "experience" is an embarrassing dog of a product, and give us a definite timescale in which you're going to fix these problems.
And please don't use the regular cop-out and tell us it's a "Free" service. It isn't, we pay for it as part of the regular VM bill.
(Apple iPad Mini, iOS 10.2.1, by the way)