I totally agree with you! There are WAY more complex apps that get patched and quicker!! In November, a full game was released on Switch as a port from PS4 and had major problems. They did a patch and fixed the entire game (which included redrawing certain aspects, changing textures, redoing the sound etc) and that was released 3 months after the game came out. VM have more people working for them than this small, private games company so WHY can't they fix it?!!! And WHAT WAS WRONG WITH THE OLD APP??? IT WORKED (or was that the problem....?)
I've had a response but there's not very much change at the moment. The TiVo® team are still investigating this and trying to find out how far spread it is.
I've asked for further updates as they get them so I'll post again soon.
Thanks for the reply but that really is shockingly poor. Months have gone by and the team is apparently still trying to discover how widespread the problem is. Can the problem be escalated / prioritised?
As more and more devices upgrade to Android 8.1 the more customers will be affected so the incentive is already there for the team to get this fixed as soon as possible. I'm still in constant contact with the team working on this so I'll get an update out as soon as I can.
Tech fan? Have you read our Digital life blog yet? Check it out
"Shocking" is quite restrained I feel. It's downright disgraceful! If you're a hard of hearing or deaf person (and you don't speak Chinese), you have been unable to watch your TV on another portable platform since before Christmas and WE are having to chase VM for updates! Which the tech team cannot provide as they are "still investigating". Are there so many problems with VM that it really takes nearly 4 months to investigate and fix something?!
I'm really upset of the fact that I upgraded my services so I could watch my shows when I'm too ill to get out of bed or I have a long day of hospital treatment in store for me but I can't do that. So let down.