All I can suggest is powering down both your broadband Superhub and the V6.
Power up your broadband Superhub first and wait until it is fully operational and you can access the internet on your iPad. If you have the Hub 3.0, it is fully operating when the base LED is white and the solid green WiFi and internet LEDs have gone off.
Once you have internet access, power up your V6 until the Home screen appears and all the displays at the top of the screen are complete.
Try then to see if your issue is resolved and you are able to stream recordings in the app on your iPad.
If not, I’m afraid I’ve exhausted my thoughts and you’ll have to wait here for assistance from Virgin Media, which can take around a week at times.