on 08-09-2020 19:37
Any ideas why can't play BT Sports (in this instance) using Virgin TV Go app on Pixel C tablet??
Looks as though all other channels (C4) are in the same boat...
on 07-11-2020 09:50
I've been having the same issue for 2 weeks on all channels.
Error message: Sorry - this isn't available Sorry - we can't play this at the moment
Device: Desktop Windows 10
Browsers tried: chrome, firefox lastest
virgintvgo.virginmedia.com
on 09-11-2020 17:11
My apologies for the delayed reply, Dan-Etch.
Have you got this sorted since posting?
Let me know if you need further assistance
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 09-11-2020 17:52
Hi Whales
Thanks for posting and welcome to the community.
My apologies for the TV Go issue.
I'll PM you now regarding this
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 24-11-2020 08:02
Just tried a random channel - exactly the same response...
on 03-12-2020 13:40
Hi Dan-Etch,
Thank you for reaching out to us in our community and welcome, I am sorry you have been unable to watch some content via your TV Go app, we were aware of an issue which has since been resolved, are you now able to watch these channels?
Regards
Paul.
on 05-12-2020 16:48
Same problem here. Updated the app on request, now getting the Sorry - we can't play this at the moment (146). I'm using nexus 7. All channels affected.......
Always happens when VM update things. So frustrating......
on 07-12-2020 16:44
Hi - just tried - selected a channel at random - exactly the same.
on 12-12-2020 09:52
I have the same device, error message and code.
I've tried every channel and get the same message.
Very poor considering the contract costs.
on 16-12-2020 11:29
I get the same error message on my Samsung Note 9 and Xiaomi Mi 10 Lite. Instead of 146, I get 152
on 16-12-2020 20:35
Still the same problem here. No channels work. Error 146. Nexus 6 and Nexus 7.