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tdorford3
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Sky sports virgin tv go problems

Hi,

when trying to watch sky sports in either virgin or sky apps it says ‘to enjoy this content please upgrade your service’. 

I can watch other channels on my mobile using the apps but not the sports which I pay for and watch at home? Any ideas?

thanks, Tim

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Forum Team (Retired) Josh_RW
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Re: Sky sports virgin tv go problems

Hi Tim,

 

Welcome to the Community!

 

I'm sorry to hear you've had trouble with Sky Sports.

 

It can sometimes take a little time for the package to fully provision. How has it been since posting?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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tdorford3
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Re: Sky sports virgin tv go problems

Hi, 

Ive had the package for 20 months and have never got it to work. I don’t use it very often but it’s annoying when I do on occasion need it and am met with the same problem time and again. 

Is there a solution?

thanks, Tim

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Re: Sky sports virgin tv go problems

Hi Tim,

 

Thanks for getting back to us!

 

I've resynchronised your subscriptions in an attempt to clear the error. Could you try streaming from the Sky Sports app to see if it works?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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