Sky sports device limit reached

[bobfunk1982]

Hi, i changed my phone and have tried to use sky sports app but keeps coming up with device limit reached.

Any ideas how to resolve please, see that it is a common issues

Many thanks 

[newapollo · Accepted solution]

Hi @bobfunk1982 

You should be able to manage your Sky Devices by logging into http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[Kozey546]

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@bobfunk1982 wrote:

Hi, i changed my phone and have tried to use sky sports app but keeps coming up with device limit reached.

Any ideas how to resolve please, see that it is a common issues  ACE Flare Account Login

Many thanks 

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You can register and stream programmes on up to two devices per household at any one time.

[newapollo]

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@Kozey546 wrote:You can register and stream programmes on up to two devices per household at any one time.

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Hi @Kozey546 

You can register up to 6 devices, and perform 3 device swaps per month, but can only stream on one device at a time.

[Madcow]

Can you watch sky sports on your virgin tv box and stream on an iPad at the same time? 

[newapollo]

Hi @Madcow 

Yes that wouldn't be a problem, The streaming limit doesn't affect the VM TV set top boxes.