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Deb1228
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Sky sports app says maximum users reached

When trying to watch live tv on Sky sports app keep getting the message maximum users reached

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Re: Sky sports app says maximum users reached

Good Morning Deb1228,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Would you be able to tell me if you know how many devices you currently have allocated to this account? The maximum number of devices is four in total. What is also worth baring in mind is that due to restrictions that Sky have put in place, only one device at a time will now be able to stream live sporting events - is it possible that you're receiving this message due to another device streaming the content at the same time that you're requesting to stream it on your device?

 

Kindest regards,

 

David_Bn 

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Deb1228
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Re: Sky sports app says maximum users reached

Sorry I was not aware you could only use 1device on the sky sports app

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