Sky sports app closing after 10-20 seconds

[BroxbourneRngr]

Hi,

i’ve seen this problem posted by a number of users and the advice is to start your own thread.

every time i try try to use the skysports app via the virgin login the app just loads with a black screen for 10 to 20 seconds and then closes.

i’ve tried different browsers with the same effect, i have uninstalled and reinstalled the desktop app several times. I see others have exactly the same issue. Please advise!

[BroxbourneRngr]

https://helpforum.sky.com/t5/Sky-Go-Apps/Sky-Sports-desktop-player-not-working/m-p/3528053#M92455

i seem to have fixed myself following the above instructions from “davesk”.

[Laurie_C]

Hi BroxbourneRngr,

Thanks for getting back in touch, I'm really glad that you've been able to resolve this issue! I'll circulate this link around the Forum Team now, so that other staff members are aware of this fix.

Please let us know if you need any more help with this problem!

Kind regards,
Laurie