on 17-06-2022 12:29
On attempting to open Sky Sports I repeeatedly get the following: " There was an unexpected error" I have restarted the PC and also changed web browser but still get the same message. I can access Sky Sports on my mobile phone.
[MOD EDIT: Currently being investigated]
on 17-06-2022 14:49
tested on win11, win10 and ios device. All working now.
Thanks for the quick resolution
on 17-06-2022 15:43
Fixed now thank you
on 17-06-2022 15:53
Fixed
on 19-06-2022 10:07
Hi INca, thanks for the message and sorry to hear that you were having issues with the Sky Sports, I am glad to hear that this is now fixed and do let us know if you need anything further. ^Chris
on 22-08-2022 17:38
Hey
What was the fix for this as I cannot access sky sports app on my Android phone. It just says "there was and unexpected error"
I can access the Virgin TV app fine but the Sky Sports App doesn't work, I'm using the Virgin login button via the Sky Sport app as well.
Can anyone help?
on 22-08-2022 17:46
Unable to log on, VM fixed
on 23-08-2022 18:13
Hi @Netty3
Welcome back to the community. Glad to hear this is fixed for you.
Please let us know if you have any further issues or concerns, we'll be here to help if needed.
on 24-08-2022 18:31
Hi Carly_S,
Could you possibly help me with the same problem?
on 25-08-2022 19:06
Hi there whataboutyeah, sorry to hear you're experiencing this issue with your Sky Sports App.
Could you please tell us what device you're using and what error message you get?
Let us know and we're happy to assist
on 26-08-2022 10:53
Hello,
Yes, I am using a One Plus 9 Pro Android device. I log into the Sky Sports App using the Virgin TV users button and then it just comes up with a screen saying "there was and unexpected error" and then nothing.
My Virgin TV app is working fine it's only the Sky Sports App