on 17-06-2022 12:29
On attempting to open Sky Sports I repeeatedly get the following: " There was an unexpected error" I have restarted the PC and also changed web browser but still get the same message. I can access Sky Sports on my mobile phone.
[MOD EDIT: Currently being investigated]
on 17-06-2022 13:52
Yep, having same issue as well. Tried PC and mac.
on 17-06-2022 13:57
Do you know if there is a way to report it or would they be monitoring this chat?
on 17-06-2022 13:58
Trying to go to sky sports app unexpected error displayed
error on both iPad and iphone
i logged into Virgin Medusa via sky sorts spp
[MOD EDIT: Subject title changed for clarity]
on 17-06-2022 14:13
Same issue here.
Tried other web browsers, uninstalling and reinstalling the Sky Sports app but it still shows Unexpected Error.
17-06-2022 14:14 - edited 17-06-2022 14:18
Hi Everyone,
I've merged various posts into one thread so we can track this issue better. I've asked our Support Team to take a look at this and thank you for your patience.
Thanks,
.......................................
Edit - if you're seeing the error on mobile app, can you tell us whether it's Android or IOS and the version, make and model?
Lisa
on 17-06-2022 14:15
Hi,
I'm signing into Sky sports the same way I always have to watch a TV stream via the virgin media login (bottom left on the Sky Sports page). It worked yesterday and today it has stopped I keep getting the message Sky - Wholesale Error https://skyid.sky.com/error/wholesaleerror
I reset my devices and still get this message, it is working on my phone but I need to get it working on the PC ASAP - Any ideas
on 17-06-2022 14:18
this is working for me now
on 17-06-2022 14:21
on 17-06-2022 14:28
resolved now, many thanks
on 17-06-2022 14:36
Now fixed - many thanks