Menu
Reply
  • 40
  • 0
  • 1
andyads74
Tuning in
194 Views
Message 1 of 2
Flag for a moderator

Sky Sports devices limit reached but only using 1 of the 2 allowed devices

Hi 

I am trying the watch the Ashes cricket on my PC (as my youngest is hogging the TV).

I am getting the following message - 

Your account is in use on more than two devices. You can only watch on two devices at the same time. Error code: OVP_00014

My other son is watching on his PC so we only have 1 device in use at the moment.

Any ideas why this is happening?

Thanks

 

0 Kudos
Reply
  • 19.75K
  • 2.02K
  • 3.78K
Very Insightful Person
Very Insightful Person
192 Views
Message 2 of 2
Flag for a moderator

Re: Sky Sports devices limit reached but only using 1 of the 2 allowed devices

The error message is wrong. Sky only allow one device at a time to watch content:

http://partner.help.sky.com/

Customers in the United Kingdom

You can stream on one device at any one time; register up to six devices per household; and make three device swaps per calendar month.

**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply