Sky Sports - device limit reached

[Rebby12]

Hi

I have read all the issues regarding Sky Sports.

I have also had issues  but most have been sorted. I Deleted sky sports and Virgin tv go.

After restarting I found I could log in sky, but found that message device limit reached. At this time I only had two devices registered. 

Went to watch football on Bt message came device not registered.  So now I have 3 devices registered even though device was on list.

Devices are Both Samsung , android 11 and up to date.

[MOD EDIT: Subject title changed for clarity]

[Vikki_M]

Hi @Rebby12

Thank you for your post and welcome to our community.

I am sorry to hear about the issues you are having with TV Go.

We would be happy to re set this for you.

I will send you a private message, please look out for the purple envelope in the top right of the page and pop me a reply when you can.