on 02-06-2021 16:47
I have been using the Sky Sports app on my Chromebook faultlessly for the last 18 months, mainly to watch live streaming.
Today it has stopped allowing me to watch live streaming and a message appears saying that my device is not supported.
Why the change?
on 20-07-2021 17:07
It has been escalated within our IT Team gregywils
And we can assure you we are working to fix this
I am going to have a look at this for you and update asap
Gareth_L
on 20-07-2021 17:25
I do not work in the IT department @gregywils.
I am limited to the information I can see on the ticket, all I can see is that it is 'work in progress' and is being investigated.
I am sorry for the inconvenience.
Thanks,
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on 30-07-2021 18:00
Another week has passed and nothing has been resolved.
on 30-07-2021 18:01
Another week has passed and nothing has changed.
on 31-07-2021 08:26
I am sorry for the inconvenience gregywils,
This is still being investigated.
Alex_Rm
on 01-08-2021 17:15
Hi gregywils
Has anyone called you about this?
on 01-08-2021 17:17
I have not spoken to anyone.
on 01-08-2021 17:29
I have just had a look at this and been advised
The App is no longer supported for Chrome books
Can you please try the App on another Device
on 01-08-2021 17:56
That's not very good.
Please can you tell me why it is no longer supported and how I can use this paid for feature on my Chromebook?
It works on Android devices but my phone's screen is considerably smaller than the Chromebook's so it does not make for easy viewing.
on 02-08-2021 08:25
As the Sky Sports app isn't one specifically from ourselves then we wouldn't be able to advise why it is no longer supported.
As the app is no long supported you wouldn't be able to use it on your Chromebook.
^Martin
