on 02-06-2021 16:47
I have been using the Sky Sports app on my Chromebook faultlessly for the last 18 months, mainly to watch live streaming.
Today it has stopped allowing me to watch live streaming and a message appears saying that my device is not supported.
Why the change?
on 24-06-2021 16:12
We will raise this up as another IT ticket for you @gregywils,
Thanks for letting us know.
Thanks
Sasha - Forum Team
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on 28-06-2021 12:50
The devices still have not been reset. The Chromebook is still listed three times.
on 28-06-2021 13:26
Hello @gregywils.
I am sorry about that, I can see there is a ticket that has been raised on your account for your current TV go issues.
This is still currently being worked and we are hoping for this to be resolved asap.
Many thanks,
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on 30-06-2021 14:08
I have had two calls from Virgin saying that they are going to close the ticket as it has been solved.
As I still can't watch live Sky Sports on my Chromebook, I can't work out why they are trying to close it.
Please can I have an explanation as to why this issue is seemingly being ignored?
on 02-07-2021 08:50
Hi gregywils,
Our apologies for any frustration caused with this. I have been able to locate your account.
To discuss the outcome of the ticket further what I will need to do is private message you.
Please do keep an eye out for this.
^Martin
on 02-07-2021 08:57
Greg,
Please let me know if a solution comes up. I think it is Sky and their app but if not then i would love a solution.
on 02-07-2021 17:05
Can I have an update please?
on 02-07-2021 17:14
Hi @Gregwils,
Still no update on this, but we will keep you updated as soon as we hear some news.
Thanks
Sasha - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 02-07-2021 18:01
Thanks, it's appreciated.
The reason for checking is that I keep getting IT Tickets closed even though nothing has been resolved.
on 15-07-2021 16:03
Can I have an update please? It has been two weeks.