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Sky Sports Virgin Media sign in, An unknown error has occurred

AndrewHardy
Up to speed

I'm trying to watch sky sports online and every time I try to sign in via the Virgin TV UK button it tells me there's an unknown error and goes no further.

I tried different browsers, Edge, Opera, Chrome. They all have the same outcome.

Would like some help please.

2 REPLIES 2

AndrewHardy
Up to speed

Used Firefox and was able to sign in.

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @AndrewHardy,

Welcome back to our Community Forums! 🙂 Thanks for your post and I'm sorry to hear that you had some issues signing into the Sky Sports app with your Virgin Media login details!

Glad to hear that you've been able to sign in through a different web browser! Are you able to sign in through the other browsers again, or is still an ongoing issue? You can take a look at our Sky Sports App Help page for any additional details if needed.

Let us know if you need any further help or assistance, we're here if you need us. 🙂

Thanks! 

Paulina_Z
Forum Team

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