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SirFrizzle
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Message 41 of 61
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Re: Sky Sports Player still not working

get an error when i try n watch it through cinema
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SirFrizzle
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Message 42 of 61
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Re: Sky Sports Player still not working

had to do it through edge doesn't work on chrome lol

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denisgrey1888
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Message 43 of 61
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Re: Sky Sports Player still not working

could be depending on your browser i did mine using chrome sometimes it could be using edge or IE, guess its a 50/50 if it does or not
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BristolUser2
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Message 44 of 61
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Re: Sky Sports Player still not working

Blue screen problem too. Are we all criticising Virgin when it's entirely Sky's fault or not?

 

(If it's the terrible Sky player only, then please get a new deal where Virgin users can view Sky Sports through Virgin's player.)

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davemanning14
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Message 45 of 61
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Re: Sky Sports Player still not working

Possibly. But some of us also with issues watching within virgin go. But I think what we need from Virgin, in addition to a full explanation, is acknowledgement from them they are on this with sky and standing up for their customers. 

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nwilliams942
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Message 46 of 61
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Re: Sky Sports Player still not working

Try deleting the C:\Users\<username>\AppData\Roaming\sky-player directory, replacing <username> with your own user name.

Then stop any running copies of the player and restart from the link on the Sky Sport web site.

 

 

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bhhjor
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Message 47 of 61
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Re: Sky Sports Player still not working

Thanks, a real pain in the rear but at least it gets to SkySports.

Now if they could only get this fixed.

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JT5
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Message 48 of 61
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Re: Sky Sports Player still not working

I've been struggling with the Sky Sports player for a couple of days now, It's been working fine for a while but decided to throw up errors, needed a login, then after doing some troubleshooting using some the of suggestions on this board, it still wouldn't work, it would launch the app but then it would be a blue screen

This afternoon however it's suddenly started to work "Hurrah" - but now i can't watch anything (apart from BBC as that's their own player) on Virgin go - it says i need to login, so click login .. page not found or not a secured connection  - plus the TV guide isn't loading properly, it doesn't show channel names - but does show a snapshot of what's being broadcast, co-incidence between the Sky Sports player starting to work again and Virgin Go not working ?

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SirFrizzle
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Message 49 of 61
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Re: Sky Sports Player still not working

That's what im getting now 

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mellis0
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Message 50 of 61
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Re: Sky Sports Player still not working

There is a current issue with the TV on the go service.

The service has been down since early this afternoon.

Regards
Mark