We're aware some customers are seeing error code OVP_00200 when trying to sign-in and view content on both the Sky Sports and Sky Cinema apps.
If you're seeing this, we recommend signing out of the app(s) completely, and then signing in again.
If you're still having trouble after doing this, use the button below to post so one of our team can help further.
Post your question
a week ago
I have this issue with sky sports on mobile but not sky cinema. Tried closing sky sports app and then reloading but now it will not allow me to sign in via virgin media uk.
Hi PFC, do you get any specific error message when it fails to let you sign in?