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Tone_smith
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Sky Cinema not allowing me to log in.

Hello, just wondering if anyone could help? I've recently upgraded my phone to a Huawei P30 Pro, and I have downloaded both sky cinema & Sky sports apps, sky sports app works but sky cinema won't let me log in under the virgin media UK option? It just buffers Sky cinema did work for the first 3 days of using this phone and sky sports didn't now its turned around. Anyone else having a similar issue? 

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Re: Sky Cinema not allowing me to log in.

Hi Tone_smith,

 

Thank you for reaching out, I'm really sorry that you've been having issues using Sky services.

 

We are aware of some recent issues with customers logging in, but these should have now been resolved. If you're still experiencing trouble, have you tried changing your password?

 

Thanks,

Rachael