on 20-08-2020 15:47
I keep trying to log into Sky Cinema app and it says i need to upgrade to the latest version of Sky Cinema. When i go to the app store i says "App Not Available - This app is currently not available in your country or region.
Answered! Go to Answer
on 20-08-2020 20:16
@Poss wrote:Hi Ben,
Ive been on to Virgin and the lady at the other end said it should be working and hasn't been removed???
Anybody got any ideas?
David
Another instance of call center staff not knowing what they are talking about.
See this announcement:
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
20-08-2020 15:49 - edited 20-08-2020 15:49
The Sky Cinema app has closed, but the channels are now in the TV Go app, so you need to use that if you have a compatible version of iOS.
You can delete the Sky Cinema app.
on 20-08-2020 15:52
Hi Ben,
Thanks for the reply. So subscribers can only view movies which are being streamed live rather than have access to the full catalogue?
David
on 20-08-2020 16:04
on 20-08-2020 16:19
Hi Ben,
Pretty rubbish really. Think it's time for it to disappear from my package.
Thanks for your help though.
David
on 20-08-2020 20:06
Hi Ben,
Ive been on to Virgin and the lady at the other end said it should be working and hasn't been removed???
Anybody got any ideas?
David
on 20-08-2020 20:16
@Poss wrote:Hi Ben,
Ive been on to Virgin and the lady at the other end said it should be working and hasn't been removed???
Anybody got any ideas?
David
Another instance of call center staff not knowing what they are talking about.
See this announcement:
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 20-08-2020 20:18
Hi Graham,
Thank you, that's solved that!!
David
on 23-05-2021 09:19
Yes there 'currently' seems to be a very limited range - are there plans to restore the full Sky Cinema catalog?
on 23-05-2021 11:36
Hi nj6013,
Thanks for your post regarding the content on the Sky Cinema app.
Virgin Media are not the ones who control the content, Sky do. If there is something specific you have noticed that's missing, let us know and we can raise this with them.
Thanks,