for some reason it says I can’t sign into my virgin tv control app I can sign into everything else except that app
Go to Answer
Thanks for your post and welcome to our community.
Sorry to hear that you're having an issue with the TV Control app, this ins't what we like to hear.
What happens when you try to sign in?
Do you get an error message?
Have you tired to use the forgotten password or email address option?
Let us know.
it says no valid tv account can be found
yeah I have tried those and no luck just says the same every time
Thanks for coming back to me.
Are you logging in with your Virgin Media online account details?
Yeah I am did I need to be logging in with different ones?
Can you please try logging in again with your online account details
That’s what is come up with
Found this answer helpful? Share it!
It still come up with no valid virgin tv control account
4 weeks ago
My apologies for the delayed reply. Have you managed to get this sorted since posting? If not, please let me know and we can assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Nope still says the same driving me nuts