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mwg58
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Showing not entitled to watch have full house tv package

Tried to sign out and sign in again but still not working - not impressive

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Forum Team (Retired) Josh_RW
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Re: Showing not entitled to watch have full house tv package

Hi mwg58,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with TV Go.

 

I've rescynchronised your subscriptions to try and clear the error. Could you check to see if the message still appears on screen?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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mwg58
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Re: Showing not entitled to watch have full house tv package

Yes same message no difference. Still not entitled.

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Forum Team (Retired) Josh_RW
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Re: Showing not entitled to watch have full house tv package

Hi mwg58,

 

Thanks for getting back to us.

 

I'd like you to try reinstalling the app to clear the fault. To do this, uninstall the app then reboot your device. Once your device has booted back up re-install the app and sign in.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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