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Samsung Galaxy Tab A7 TV Go App Judders, Stutters and Freezes

FootyFanatic
Dialled in

Hey guys,

I've got the Samsung Galaxy Tab A7 2020 and the TV Go App is a nightmare. It's Juddery, It Stutters and it Freezes. I've tried the usual uninstalling and reinstalling, changing Battery Modes, Different Wifi and it's still the same.

This tablet is very new and can handle all my other Streaming Apps (Netflix, Sky Sports, Plex, Prime, YouTube) Perfectly fine. Including running large 4K H.265 HEVC files over Plex.

This issue has already been reported multiple times. Add into my 3 family members who all have this same issue too.

It's seems like it's Isolated to the Galaxy Tab A7 2020 running Android 10. This tablet is only a few months old and is more than capable of using this app. Would really appreciate if it could be looked into.

Similar posts here:

https://community.virginmedia.com/t5/TV-on-the-go/Samsung-A7-tablet/m-p/4527348

https://community.virginmedia.com/t5/TV-on-the-go/Virgin-TV-go-app/m-p/4525748

https://community.virginmedia.com/t5/TV-on-the-go/Tv-go-app-judders/m-p/4534897

 

20 REPLIES 20

Hi webberq4

 

Thanks for coming back to us,

 

What issues are you having please? 

 

Kind regards,

John_GS
Forum Team


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