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Totspur1982
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SIGNATURE_VALIDATION_ERROR

Can anybody help me, been trying to watch sky sports via the app but keep getting SIGNATURE_VALIDATION_ERROR come up every time, don’t know what else to try? I only have one other device connected which is my I phone which works fine, I’m trying to watch on my Samsung galaxy tablet, any help would be really appreciated. 

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Re: SIGNATURE_VALIDATION_ERROR

Hi Totspur1982,

 

Thanks for posting on the community.

 

If you log out of the app then log back in this should resolve the error code.

 

Failing that please re-install the app and test again.

 

Please let us know how you get on.

Rose
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Totspur1982
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Re: SIGNATURE_VALIDATION_ERROR

Hi, 

 

thanks for response, I’ve tried both of these methods but still have the same issue 

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Hoops671
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Re: SIGNATURE_VALIDATION_ERROR

I have the same problem. I have re-installed the app many times. I have cleared the cache. I have signed in and out many times. Same result!

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Totspur1982
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Re: SIGNATURE_VALIDATION_ERROR

They obviously have no idea why this happens, so looks like no quick fix on this, has been going on for ages now 😡

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Forum Team
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Re: SIGNATURE_VALIDATION_ERROR

Hi all,

 

I'm really sorry for the trouble this has caused.

 

Sky are aware of this issue and are working to get it resolved. We're still waiting to find out when the next update is coming but we'll let the Community know as soon as we do.

 

Speak soon

 

Josh


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