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ronnieurquhart
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Registered Devices not recognised!

Whilst my nobile is alwats recognised, the TV Go site keeps asking me to change my laptop out when I log in from the same laptop? I'm locked out to do so for another 14 days

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Re: Registered Devices not recognised!

Hi Ronnieurquhart, thanks for getting in touch. 

 

Are you able to confirm if you are using a laptop or a Mac when logging in to TV Go and which browser please?

 

Thanks, 

Nat
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ronnieurquhart
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Re: Registered Devices not recognised!

Thanks for the response Natalie

I am using a Windows 10 laptop, and Chrome browser

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Re: Registered Devices not recognised!

Thank you

 

I have sent you a private message to request a few more details to allow us to be able to look in to this further for you.  The private message should appear when selecting the purple envelope icon on the top right of the page. 

 

 

Nat
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