on 27-01-2022 20:22
Hi - digging up an old thread, but curious to know if this has changed, or whether I need to give my VM password to family members if they want to log in to watch online / via the app?
Thanks.
Answered! Go to Answer
on 22-02-2023 20:43
How is it recommended to use this properly?
I want to allow my children to use TV Go, and my package gives me 5 usable devices, so should be fine. However if I log in using my main account they are then able to not only use TV Go, but also use the links to access any of the rest of my virgin account which is obviously undesirable.
How are you supposed to use TV Go in a household WITHOUT giving everyone full access to the main account?
on 23-02-2023 20:52
Hey Schmill,
Welcome to the community and thanks for taking the time to post here on the forums.
You can only access TV Go via the primary account login details, you can have up to 5 devices but you can only use the service with the primary account details.
Kind Regards,
Steven_L
on 24-02-2023 10:43
on 25-02-2023 10:52
Hi Schmill,
By giving your login details to another person or in this case, your children, you would give them access to your account.
I am afraid this not something we can change and apologise for any disappointment caused.
Thanks,