TV Go device registration - Google Chrome

[KevR2]

I have just started using TV Go more than i did previously. I did have to re-register in a PC and a samsung tablet (this failed) probably too many changes

I do not clear cache (unless this is a setting somewhere, it is not deliberate) Windows 10 and Google Chrome.

Was working fine yesterday on one device, I also had it working on a second PC same software mix (watching tennis) 

Today neither are able to access the programmes / channels. 

What do you suggest, it says wait till next month to change your devices ??

Kev

[Ashleigh_C]

Hi there Kev, 

I am sorry to hear that this has happened with your TV Go devices! 

I'd be happy to take a look for you, I will send you a PM now to arrange this. 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message received. 

Thank you.