Sky sports device limit reached

[showard]

I am having the same problem. It is saying I have reached my device limit and it won’t let me delete old devices. It’s fine on TVGO but not when using the Sky Sports app.

[newapollo]

Hi @showard 

You should be able to manage your Sky Devices by logging into http://manage-virgintvgo.virginmedia.com/skydevices 

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[Natalie_L · Accepted solution]

Hi Showard, 

Thanks for reaching out to us here on the Community. 

I am sorry to hear you are experiencing issues with the devices when using the Sky Sports app. 

Have you been able to follow the steps provided by newapollo? If so, have you been able to make changes to your registered devices? 

Thanks 

[showard]

Yes thanks. Sorted it by logging in on laptop and using Safari as my browser.

[Gareth_L]

Hi showard

Thanks for your update 

We here if you need anything else 

Gareth_L