on 16-03-2022 20:45
Hi, I am having the same issue, device limits reached (on sky sports app only, ok on virgin channels) and won’t let me change them. Could someone help me please?
on 17-03-2022 20:54
Hi @Bracpasuk, thanks for your post although I'm sorry to hear of your concerns.
Have you tried the following link here to see if this helps? Does this just happen on one device you use, or all of them?
Many thanks
on 17-03-2022 21:31
Hi @Bracpasuk
You should be able to manage your Sky Devices by logging into http://manage-virgintvgo.virginmedia.com/skydevices
Make sure it's http and not https.
It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.
Any problems either try an incognito window or clear your browsing history
on 18-03-2022 06:54
Thank you very much, that worked
on 19-03-2022 08:36
Hi Bracpasuk,
Sorry to hear of your sky sports device issue - glad to hear it has now been resolved!
Thanks to the community and Newapollo for offering support!
Please do let us know if there is anything else you need.
All the best.