Sky Sports app device limit reached error

[RichRob165]

Can you please fix my log in as well as I am getting the same error message.

[newapollo]

Hi @RichRob165 

You should be able to manage your Sky Devices by logging into http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[RichRob165]

Great that’s shame virgin don’t know how to do that!

[David_Bn]

Thanks for your post @RichRob165, and a very warm welcome to you!

Sorry to hear of the issues with the Sky Sports devices

Are you able to confirm that you've been able to remove at least one of these devices to use a different device?

Kindest regards,

David_Bn

[RichRob165]

Yes but only with the help of a member of the public on this forum.

after countless calls and contact with your customer services team they were clueless.