on 20-03-2022 18:17
Hi,
I have a Samsung S21 & also have this problem even if I'm in the same room as the box! It is driving me insane.
I was much happier before upgrading to the V60 or whatever the latest box is now called. Recording options were so much better before too!
Can you please fix this so I can at least watch on my phone when I want to?
Thank you.
Sue
on 20-03-2022 22:55
I've moved your post to a new thread.
@twinklestar wrote:I have a Samsung S21 & also have this problem even if I'm in the same room as the box! It is driving me insane.
Being in the same room is immaterial when trying to stream recordings at home. What matters is being on the same home network as your V360 box. Are you?
If you're not sure, check in your router for both your TV box and phone both having an IP address in the range 192.168.0.x - the x can & will differ, but the everything else needs to be the same.
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on 22-03-2022 08:36
Good Morning @twinklestar, can you please provide us with an update, using the post from @japitts as a starting point?
Can you confirm if this has occurred before updating to the 360 TV software/set top box?
Does this happen on multiple devices or just one device?
Kindest regards,
David_Bn
on 22-03-2022 10:55