De registering a device from virginmedia go

[Weapon]

Same problem here, rang up and still no further forward after 40 mins on the phone, link also doesn't load in. 

[Kain_W · Accepted solution]

Hi Weapon,

Thanks for posting and welcome to the community!

Sorry for the issues faced with removing devices, are you receiving any error messages when attempting to remove a device?

Thanks,

[Weapon]

I don't even get as far as the removing device page as it won't load in. This is for the sky sports app not virgin go.

[newapollo]

Hi @Weapon 

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure you are using http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[Weapon]

Wow awesome worked on incognito straight away, pity about the wasted time on the blower to virgin.