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Password acceptance

Faisalriazbutt7
Joining in

on ‎04-03-2022 07:31

Hi I'm trying to register my self at virgin tv go but it is not accepting any combination absolutely nightmare

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Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

on ‎05-03-2022 10:28

Hi @Faisalriazbutt7,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you're having some issues accessing our TV Go App! I can understand that this may be quite frustrating.

In order to log into TV Go, you have to be registered for an online account with us and use the same login details to log into the TV Go App. 

If you have not already, you can register for our online account here: Register for MyVirginMedia. 

Please let us know how you get on and if you need any more assistance. We're happy to help.

Thank you.

Paulina_Z
Forum Team

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