on 20-08-2021 12:59
Hi
i pay £79.99 a month for the ultimate oomph package, which includes all the sky sports channels.
However when trying to watch them via the Virgin TV Go app, it redirects me to the sky sports app, which then tells me I don’t have a sky sports subscription
Any ideas on how to resolve pls?
Thanks
on 20-08-2021 13:12
Look for the virgin log in on the sky app use your details
on 20-08-2021 13:20
As @Treble1 stated, look for the VM login. If I remember correctly there are two separate logins for VM, one for the UK and a separate one for VM Ireland.
(The login links don't stand out that much)
I've also suffered intermittent login authentication problems in the past that have required a re-boot of the device (iPad).
on 20-08-2021 13:33
Many thanks
on 21-08-2021 14:04
Hi Matt8787,
Thank you for your post. I'm very sorry for the issue you're having with the app.
I am unable to locate your account on our side.
Have you been able the channels via the Sky Sports app?
^Martin