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Kevfaz
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Message 1 of 26
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OVP error code unknown

When I open tv anywhere then the sky sports app to watch a game I get the error code OVP_CODE_UNKNOWN retry, I have tried to delete & reinstall the apps and the device to no avail on a Lenovo tab (a10 I think) any ideas please, frustrating to say the least

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Forum Team (Retired) Josh_RW
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Message 2 of 26
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Re: OVP error code unknown

Hi Kevfaz,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with Sky Sports.

 

Do you get the same error if you go directly to the Sky Sports app to view a program?

 

Speak soon

 

Josh


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Kevfaz
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Message 3 of 26
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Re: OVP error code unknown

yes I do, the tablet is compatible I have checked. thanks for your reply

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Mickeymonk
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Message 4 of 26
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Re: OVP error code unknown

I am also encountering the same problem.

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Forum Team (Retired) Josh_RW
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Message 5 of 26
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Re: OVP error code unknown

Hi Kevfaz,

 

Thanks for getting back to me.

 

Do you have another device we could test this on? I'd like to see whether or not this and issue with the account or if it is localised to the device.

 

Speak soon

 

Josh


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Kevfaz
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Message 6 of 26
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Re: OVP error code unknown

no works fine on laptop

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Forum Team (Retired) Josh_RW
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Message 7 of 26
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Re: OVP error code unknown

Hi Kevfaz,

 

Thanks for checking that for me.

 

Sky have released a new update for the Sky Sports app. Could you re-install the app to see if it clears the error?

 

Speak soon

 

Josh


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Kevfaz
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Message 8 of 26
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Re: OVP error code unknown

will do thanks
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TheMadHouse
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Message 9 of 26
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Re: OVP error code unknown

I am also getting the same problem. Have been since most recent update..?
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tomfarry
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Message 10 of 26
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Re: OVP error code unknown

I have this problem, contacted Sky and they said not their problem! I had to contact Virgin. Who is right?

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