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Lorna67 · ‎19-03-2023

Why has the my shows section disappeared from my virgin go app

japitts · ‎19-03-2023

Are you using a TV360 or a V6? https://www.virginmedia.com/care/tv-fault/which-tv-box

V6 has "My Shows" but doesn't use TV Go, it uses TV Control.

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See where this Helpful Answer was posted

japitts · ‎19-03-2023

Are you using a TV360 or a V6? https://www.virginmedia.com/care/tv-fault/which-tv-box

V6 has "My Shows" but doesn't use TV Go, it uses TV Control.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Zach_R · ‎21-03-2023

Hi @Lorna67,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear you're having a bit of trouble with the Virgin TV Go app. As you've marked the response @japitts as a Helpful Answer am I right to assume their advice has been able to resolve the issue for you?

If you need any further assistance, please let us know.

Thanks,

Zach - Forum Team
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