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petersladdie
On our wavelength
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Microsoft store app

On Wednesday I downloaded the TV on the go app from the Microsoft store on my laptop and enjoyed error free viewing of the European football on BT sports that night and again on Thursday. Unfortunately  whilst viewing the Scottish football on BT sports tonight (Friday) I got the following message:

error code 244

sorry - we can't show this because of copyright restrictions

after clicking OK to this error message I was able to refresh the app and watched the rest of the match error free. 

is this just a glitch or do I need to adjust my settings ?

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Forum Team
Forum Team
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Re: Microsoft store app

Hello petersladdie

Thanks for letting us know about this 

It may well have a been a glitch streaming this match 

We do have an agreement to show BT Sports which will not be stopped due to copyright restrictions. 

I hope this didn't spoil your viewing.

If it happens again please lest us know

Regards 

Gareth_L Forums Team 

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