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mstrong
Tuning in

I'm having exactly the same problem.

I'm the account holder, I'm not using a VPN & everything else is very straightforward & we're on Virgin broadband 

The screenshot below shows that the the current device is registered but VTV still doesnt work.

mstrong_0-1654451104336.png

Mark

2 REPLIES 2

mstrong
Tuning in

Hello? Is anyone going to reply to me?

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi mstrong, 

Thanks for your post. We are helping the original poster first. If you wish for your issue to be a priority, please create your own thread.

Thank you for your screenshot, what device is it you are having issues with or is it all your devices?
Zoie