Maximum Devices Reached

[louism92]

Hi,

Please can a mod arrange to reset the devices on my Virgin TV go account, no matter how many times i replace an old device with a new one, i still get a message saying i've hit the limit..

This has been frustrating me for years, and it seems from a simple search on this forum that a mod can simply reset the devices for me, which would prevent me from bashing my head against a wall any longer 🤣

Thanks!

[louism92]

I'd appreciate if this could be picked up by the end of today, i'm going away tomorrow and could do with being able to have use of my TV Go account!

[Chris_W1]

Hi louism92, thanks for the message and sorry to hear about the devices. I will send you a private message so that this can be looked into further for you. ^Chris

[Chris_W1 · Accepted solution]

Hi louism92, thanks for messaging us via private message. We are glad that things are now resolved and let us know if you need anything. - Chris