Lack of help from virgin media

[Dave117]

Currently do not have access to a service I am paying for and there is no way to get a quick response from virgin media. 

[Ernie_C]

It all starts by describing your issue.

[Dave117]

I need my devices rested on tv go as I have reached the limit and have no option to replace/ remove. 

[Ernie_C]

You can wait here, for possibly a couple of days, and the staff who frequent the forum will fix this for you.

[Chris_W1]

HI Dave117, thanks for the message and welcome to the forums. I am sorry to hear that you are having issues with the TVGO service and will send you a private message so that this can be resolved for you. - Chris. 

[Chris_W1 · Accepted solution]

HI Dave, your devices have now been reset, please wait 10 minutes before checking. ^Chris. 

[Dave117]

I’ve just checked and all devices have been reset. Thank you for your help. 

[Zach_R]

Hi @Dave117,

Thank you for the update. I'm glad to hear that this is all sorted for you now.

Please do let us know if there's anything more that we can help you out with at all.

Thanks,